Retail & Sales - 12 months
Responsibility - Managed complaints and attended to VIP guests in a professional and timely manner. Work as duty manager twice a month on a rotation basis to overview the whole resort.Supervised reception operations, ensuring efficient check-in/out procedures. Identify and escalate data related issues to gain deeper insight on the current operation
Retail & Sales - 29 months
Responsibility - Acquire new merchants , sell pos system and acquire new company to become our authorised partners.
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I am able to speak in multiple languages such as English, Mandarin, Cantonese , Malay, Korean and also solid experiences in working at hotels and resorts before.
I started my career with part time barista , then worked in mostly food and beverage department and front office department. I was then work in an e-commerce company to mainly acquire new restaurants owner to try our services which is online delivery platform with POS system.
I am basically having all F&B, Hotel , Sales &Marketing background which I could able to adapt to most of the job.