Privacy Policy


This document sets out the privacy policy of JobFlatmate ABN 39 130 110 511 (referred to in these terms and conditions as ‘we’, ‘us’, or ‘our’).

We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.


The personal information we collect may include the following:


– name;

– mailing or street address;

– email address;

– social media information;

– telephone number and other contact details;

– age;

– date of birth;

– credit card or other payment information;

– information about your business or personal circumstances;

– information in connection with client surveys, questionnaires and promotions;

– your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;

– information about third parties

– any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.


We may collect personal information either directly from you, or from third parties, including where you:


– contact us through our website;

– submit any of our online sign up forms;

– communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;

– interact with our website, social applications, services, content and advertising

– invest in our business or enquire as to a potential purchase in our business.


We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.


We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.


Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.


If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.


If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected


You have rights with regard to the processing of any personal data we collect.
If you want to delete, rectify access, or transfer your personal data, please submit an individual rights request at any time.
– You have the right to know and request information about specific pieces of personal information we have collected.
– You have the right to know and request information about the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
– You have the right to know if we have sold or disclosed your personal information for business purposes.
– You have the right to update your personal information.
– You have the right to request that JobFlatmate delete your personal information.
In addition to the above rights, you can update or remove financial account information. You can also deactivate your JobFlatmate account at


If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

Use of Information

  1. JobFlatmate uses personal information to provide and improve app services, facilitate communication between users, and customize the user experience.
  2. User information may be shared with third-party service providers engaged by JobFlatmate to assist in app functionality, analytics, customer support, or other related services. These third parties are obligated to maintain the confidentiality and security of the information.
  3. JobFlatmate may use aggregated, non-personal information for analytical and promotional purposes, such as improving app performance, conducting research, or displaying relevant advertisements.


  1. JobFlatmate also uses cookies to tailor advertisements from JobFlatmate, our related entities, our business partners and Advertisers that appear on the Site, Related Sites or other third-party websites and apps (“Advertising Locations”) to your interests, actions and behaviour on those Advertising Locations (which may be collected through the use of cookies on those Advertising Locations), your JobFlatmate Profile and/or information provided as a registered user on the Advertising Locations. Advertisements may be targeted to Candidates, Hirers, or other types of visitors to those Advertising Locations.

    For example:

    • for Korean, we may target users that have searched for a hospitality job on JobFlatmate, with advertising for JobFlatmate jobs for a specific Advertiser, to be run while on Site or off Site; and
    • for Hirers, we may target users that visited JobFlatmate, but that are not registered JobFlatmate Advertisers, with advertising encouraging them to register an Account with JobFlatmate.


For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:


Our privacy policy was last updated on 19 May 2022.