Front Desk Receptionist / Iglu

About This Job

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Our properties are contemporary and architecturally designed, providing first-class facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. As part of the team in our Brisbane City property, you’ll enjoy a culture that is vibrant, fun and collaborative. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

Our Customer Service Coordinators:

Thrive on delivering best-in-class customer service
Crush day to day administrative tasks
Get creative and contribute ideas that enhance the resident experience
Communicate clearly and have fun in a supportive team environment
Engage with our future residents and assist them with reservations
Help residents with their arrival and departure
Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?

To be successful you will have the following skills and attributes:

Strong customer focus and a passion for people
Commitment to work as part of a team and individually
Effective time management and organisational skills
A ‘can do’ approach to the work
Availability across a 7-day roster (no night shifts required!)
A service-related background in hospitality or hotels is desirable but not a necessity
What’s in it for you?

Inclusion in a diverse, multi-cultural, fun and team environment
Exposure to the Purpose-Built Student Accommodation sector
Development of business skills including sales, marketing and operations
Recognition of great outcomes celebrating the wins as a team
Opportunity to step-up your game and be provided with future opportunities

Profile

I’m a friendly and reliable student looking for part-time or casual work. I have experience working in cafés and enjoy working in a busy team environment. I’m comfortable with customer service, taking orders, making basic coffee and keeping the workplace clean and organised. I’m a quick learner, punctual and always willing to help.