Cafe Manager

About This Job

Fleays Events is currently looking for YOU, an experienced Café Manager to join our friendly team full time.

This position is responsible for the seamless running of our Café, delivering the highest possible standards of service, whilst being proactive in maintaining and/or improving turnover and profitability.

You will be working alongside Cuisine on Cue & Queensland Parks and Wildlife Services at David Fleay Wildlife Park in the running of the Café.

About Us:

• Fleay’s Events is managed and operated by Cuisine on Cue, a leading Brisbane catering company, established in 1995. Your endeavours in this role will backed by a company that has over 27 years’ experience in the industry.
• We are experiencing exciting growth and are looking for a motivated Café Manager to join our close-knit team for the next exciting chapter.
• Cuisine on Cue offers catering, full event planning, organising equipment, staffing, theming, and venue hire. We are a one stop shop with our clients!
• We pride ourselves on being an employer of choice and a culture that cares about our people.
• We are a team of passionate foodies – customer service and strong partnerships are everything to us!

About the Role:

• Deliver and maintain exceptional service standards and conditions.
• Manages the day-to-day Cafe operations & venue set up for events.
• Work closely with the Events team to prepare for events taking place at the Café (wedding, birthday celebrations, private events etc)
• Foster a positive environment which provides friendly service for customers and exceeds customer expectations.
• Create the tone and personality of the Cafe by being an advocate of training, customer service, product knowledge and education, encourages safe work practices, and a demonstrates commitment to our requirements.
• Roster schedule team members according to the needs of business while maintaining costs.
• Able to perform all POS duties.
• Able to perform basic cookery for a family friendly menu front and back of house.
• Conduct opening and closing procedures, coordinating with the General Manager as necessary.
• Ensures all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work.
• Manages the operational coordination of events with the Events Manager, including room set ups, table settings and bar set ups etc
• Maintain and promote a positive relationship with the Fleays Sales team with open communication and regular operation meetings to finalise events & bookings.
• Liaise & work alongside with the Fleays Sales team ensure all event standards standards and procedures are followed.

About You:

• You are hardworking and have a positive, enthusiastic attitude.
• Extensive Barista Experience.
• An ability to drive service standards.
• A solid understanding of inventory, stock control & cost of goods.
• Experience with costs and budgets.
• Experience with developing, training and motivating a team.
• Builds collaborative relationships with staff members across departments throughout the site.
• Very strong attention to detail.
• Self-motivated.
• Highly organised.
• Displays professional behaviour and integrity.
• Willingness to multitask.
• You are a hands-on person that leads by example.
• You have a good understanding of the hospitality industry with a minimum of 2 years’ experience with a café or restaurant background.
• Current RSA.
• You will have an Australian Driver’s License.

If this sounds like you and would like to join our team please email your resume through to lincoln@cuisineoncue.com along with a cover letter.